Fishbones and Einstein?
Have you ever thought about using techniques to solve problems? Recently I stumbled upon a method of solving problems that I would like to share. It's called the fishbone diagram (or the Cause and Effect Analysis). So, why is it called fishbone? How does it work? When do I use it? Well…let me show and tell you. The basic concept for this problem solving method started back in the 1920's but came in to popularity during the 1960's as a quality management tool. This method is
